TERMS & PRICING

TERMS & CONDITIONS

All estimates/quotes are based on the information provided and the expected time and difficulty of the work. Estimates may increase if the work becomes unexpectedly more complicated. All increases will be discussed and agreed before work commences. 
Estimates do not include any materials unless other stated and agreed. 
All missed call outs incur a fee of £70. Missed call outs include all events which restrict access to the property or do not allow us to conduct the work agreed, for whatever reason. 
Work which involves dealing with human waste, hazardous substances or any materials harmful to human health will incur a surcharge. 
Work which takes places out of hours, Saturday, Sunday and all national holidays will incur a surcharge. 
Normal working hours 
9:00 - 17:00 Monday to Friday
All invoices will be paid on successful completion of the work, or by bank transfer within 7 days. 
Late payments incur a late payment charge of £50 + 7% monthly above BBR - Added Daily.
Materials not supplied by us will not be guaranteed.  Additional work undertaken by a third party, on any of our previously completed work will also not be guaranteed.
Any concerns regarding work must be raised in person, or in writing as soon as the concerns arise.  Appropriate opportunity and time must be provided for any agreed works to be completed.  We will not guarantee or warranty any work that is not complete, or where we have not been given reasonable access to make good. 
Further work or damage caused by existing faulty items due to age, poor maintenance/original installation or wear and tear is not covered. Ie, faulty stop cocks, valves, pipework, woodwork/brickwork, fixtures and fittings that are broken or damaged through normal operation while carrying out investigation or repair will be classed as extra work. Eg, a stop cock breaks when operated, or pipework leaks when handled. This list is not exhaustive.

If you do not understand, disagree or have further questions please get in touch. 

All prices do not include VAT, or materials. Parking and congestion costs are added to your invoice. In 
areas where parking restrictions apply the customer MUST PROVIDE a valid parking permit or PAY for any parking enforcement charges. 
Estimates/Invoices DO NOT include ANY waste disposal.  ALL waste will be left on site

PRICING

Regular Repair Work - weekdays 8am-5pm
£70 Call Out Fee (First Hour)
Thereafter £30.00 every half hour, payable immediately after the first hour
 
Out of Hours Repair Work
Weekdays 5pm-8am, all day Saturdays.
£95 Call Out Fee (First Hour)
Thereafter £40.00 every half hour, payable immediately after the first hour
 
Sundays and Bank Holidays
£130 Call Out Fee (First Hour)
Thereafter £50 every half hour, payable immediately after the first hour
 
Gas Appliance Services
Boiler £70
Unvented Cylinder £70
Unvented Cylinder & Gas Boiler £120
Back Boiler Unit £160
Gas Fire £120
Landlord Gas Safety Certificate CP12 £70

All prices do not include VAT, or materials. Parking and congestion costs are added to your invoice. In 
areas where parking restrictions apply the customer MUST PROVIDE a valid parking permit or PAY for any parking enforcement charges. 
Estimates/Invoices DO NOT include ANY waste disposal.  ALL waste will be left on site

FLUID SOLUTIONS PLUMBING & HEATING LTD

07582 38 38 00

Loughton IG10 2LA, UK

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