All estimates/quotes are based on the information provided and the expected time and difficulty of the work. Estimates may increase if the work becomes unexpectedly more complicated. All increases will be discussed and agreed before work commences. 


Estimates do not include any materials unless other stated and agreed. 


All missed call outs incur a fee of £70. Missed call outs include all events which restrict access to the property or do not allow us to conduct the work agreed, for whatever reason. 


Work which involves dealing with human waste, hazardous substances or any materials harmful to human health will incur a surcharge. 


Work which takes places out of hours, Saturday, Sunday and all national holidays will incur a surcharge. 

Normal working hours 

9:00 - 17:00 Monday to Friday


All invoices will be paid on successful completion of the work, or by bank transfer within 7 days. 

Late payments incur a late payment charge of £50 + 7% monthly above BBR - Added Daily.


Materials not supplied by us will not be guaranteed.  Additional work undertaken by a third party, on any of our previously completed work will also not be guaranteed.

Any concerns regarding work must be raised in person, or in writing as soon as the concerns arise.  Appropriate opportunity and time must be provided for any agreed works to be completed.  We will not guarantee or warranty any work that is not complete, or where we have not been given reasonable access to make good. 


If you do not understand, disagree or have further questions please get in touch. 


Regular Repair Work - weekdays 8am-5pm

£70 Call Out Fee (First Hour)

Thereafter £30.00 every half hour, payable immediately after the first hour


Out of Hours Repair Work

Weekdays 5pm-8am, all day Saturdays.

£95 Call Out Fee (First Hour)

Thereafter £40.00 every half hour, payable immediately after the first hour


Sundays and Bank Holidays

£130 Call Out Fee (First Hour)

Thereafter £50 every half hour, payable immediately after the first hour


Gas Appliance Services

Boiler £70

Back Boiler Unit £105

Gas Fire £70


Landlord Gas Safety Certificate CP12 £70


Cooker Fitting £65

Hob Fitting £95

Gas Safety Certificates are an additional £35


All prices do not include VAT, or materials

Loughton IG10 2LA, UK

07582 38 38 00

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